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Utah Dispute Resolution

Community Mediation

Utah Dispute Resolution (UDR) is a private, 501 (c)(3) nonprofit organization, dedicated to providing mediation services and training on conflict resolution to residents in Utah. UDR uses trained, qualified volunteer mediators to provide services.

UDR operates a community mediation center with two offices. UDR's headquarters is located in the Law and Justice Center in Salt Lake City. Case managers conduct intake centrally from this office. UDR maintains an office in Ogden as a convenience for clients who live in northern Utah communities.

Utah Dispute Resolution exists to provide mediation and conflict resolution services to low- and middle-income Utahns with financial need. Fees are based on a sliding scale that takes into account income, family size, and/or amount of money in dispute. In many cases, there is no charge for mediation services. See specific program areas to learn more about the UDR fee structure.

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Support UDR whenever you shop at Smith's

Smith's stores will donate a percentage of every dollar you spend through its charitable giving program. There is no cost to you, and all your rewards remain in tact. Just link your Rewards card to Utah Dispute Resolution and every purchase you make will count toward a donation to UDR. Sign up through the Smith's Inspiring Donations Web site.

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Enjoy all your normal benefits and low prices by shopping through the SmileAmazon portal, and Amazon will donate to UDR. Just select Utah Dispute Resolution as your preferred charity and begin shopping for your holiday gift-giving. It's a great no-cost way to support our mission.

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What is mediation?
Mediation is a voluntary, collaborative approach to resolving disputes using the assistance of an impartial, third party. In mediation, the disputing parties control the outcome by deciding how to resolve the issues at hand. Disputing parties share differing perspectives, voice their needs and interests, and reach greater understanding of each other's views in a safe, supportive environment. Because parties create their own agreement, mediation helps preserve interests and maintain relationships.

What types of disputes can be mediated?
Mediation is effective in a wide variety of disputes.
Neighbor Relationships
  • Noise
  • Disturbance
  • Animals
  • Property
Consumer and Merchant Relationships
  • Product and service performance
  • Payments
  • Debts and loans
Workplace Relationships
  • Employee grievances
  • Discrimination claims
  • Wage disputes
  • Employee-employee disputes
  • Employee-manager disputes
Landlord and Tenant Relationships
  • Security deposit
  • Rent
  • Repairs
  • Damages
  • Eviction
Family and Interpersonal Relationships
  • Parent-child disputes
  • Friendships and roommates
  • Parent time
  • Divorce and divorce modification
  • Custody
  • Elder care
  • End-of-life decisions
Business Relationships
  • Contract issues
  • Partnership issues

School Relationships
  • Student-student disputes
  • Student-teacher disputes

Why Mediate?
  • Mediation is often faster and less expensive than other methods of resolving disputes.
  • Mediation allows the parties in dispute to control the outcome.
  • Mediation occurs in a safe and fair setting.
  • Mediation is confidential.
  • Mediated settlements are more likely to end the dispute.

What programs and services does UDR offer?
Utah Dispute Resolution provides services in the following program areas. Click the link to learn more about each program.

Community Mediation - includes disputes between:
neighbors (such as noise, disturbances, animals, and property disagreements); consumers and merchants (such as product and service performance issues, payments, and debts or loans); landlords and tenants (such as security deposits, rent, repairs, damages, evictions); workplace relationships (such as employee grievances, discrimination claims, wage disputes, employee-employee disputes, and employee-manager disputes); business relationships (such as contract issues and partnership issues).

Family Mediation - UDR offers mediation for divorce, separation, paternity, divorce modification, parent time and visitation issues, parent-child disputes, friendship and roommate disputes, custody, elder care, and end-of-life decisions.

Training Seminars - UDR is the longest continuously running provider of Court-approved mediation training in Utah. The organization also offers public workshops on conflict resolution topics and customized workshops designed to meet the specific needs of organizations regarding conflict resolution and communication skills.

Youth Programs - UDR teaches conflict resolution and peer mediation classes for middle-school and high-school students.

Court Programs - UDR partners with local justice and district courts to provide mediation for small claims filings and small claims appeals cases.

Does mediation replace the need for legal advice?
Mediation is an alternative to litigation, avoidance, destructive confrontation, or violence. However, mediation does not replace the need for legal advice. It is often helpful for parties to enter mediation with some understanding of the law. For that reason, parties are encouraged to seek independent legal counsel to understand their rights. UDR staff and mediators do not provide legal advice as part of the mediation process. Click here for information on available legal resources in Utah. Client Resources

Does UDR provide legal advice?
UDR does not offer legal services or provide legal advice. Parties are encouraged to seek independent legal counsel to understand their rights. Click here for links to legal resources. Client Resources

When and how was UDR founded?
Utah Dispute Resolution (UDR) was established in 1991 under the direction of the Utah State Bar. In 1996, UDR was established as an independent organization; it received a 501 (c) (3) status from the Internal Revenue Service as a nonprofit corporation in 1997. UDR has operated independently from the Utah State Bar since that time. UDR is funded primarily by private grants and donations, and from monies raised through training efforts. Click here to learn more. UDR Funding

What is UDR's mission?
UDR's mission statement was established in 1996 when the organization attained status as a private, nonprofit corporation.

Utah Dispute Resolution (UDR) exists to provide residents of Utah with quality mediation and conciliation services, including information and training in Alternative Dispute Resolution (ADR) as well as means to successfully, informally, and cooperatively resolve their disputes.

What are the career prospects for mediators?
As a profession, mediation is still relatively new. People interested in a career as mediator are cautioned to have realistic expectations. There are few employment positions for mediators. Most practitioners who earn a living as mediators have spent years developing their skills, building their reputations, and establishing their businesses. Transitioning into a career as mediator will probably take time.

What are the Utah requirements to practice mediation?Currently, the State of Utah requires no license to practice mediation. The Utah State Courts maintains a Roster of Mediators who meet a set of minimum standards. Even though mediators are not legally required to attain Court Roster status to practice in Utah, they are ethically bound to follow the statutes, court rules, and standards that govern this field.

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Main Office:
Law & Justice Center
645 South 200 East
Salt Lake City, Utah 84111
Northern Utah Office:
YCC Center
2261 Adams Avenue
Ogden, Utah 84401

Phone: 801 532-4841
Fax: 801-531-0660
Toll Free Phone: (877) 697-7175
Email: info@utahdisputeresolution.org
Utah dispute Resolution, Community Mediation Court Programs Youth Programs Training Family Mediation Community Mediation